Where to find your AliExpress tracking number (and why it is not your order number)
The three places to look, plus the order number versus tracking number table. Screenshots from both web and app.
Coming soon →Everything here comes from the same set of questions people ask when a parcel goes quiet, usually right after running a number through the AliExpress tracking tool. What does this status mean. Is fourteen days of nothing normal. When should I stop waiting and open a dispute.
We update these when the shipping options change, and AliExpress changes them often. Every page carries a review date so you know whether you are reading current advice or something from three years ago.
The three places to look, plus the order number versus tracking number table. Screenshots from both web and app.
Coming soon →Diagnosis table first, fixes second. Check your number as you read.
Coming soon →Every status with a one-sentence meaning, typical duration, and the action needed.
Coming soon →By method, then by country. Real transit tables, refreshed quarterly.
Coming soon →Comparison table plus a verdict, covering the price premium honestly.
Coming soon →The journey narrative that explains the two-week silence better than any troubleshooting list can.
Coming soon →Country-segmented guidance, including what customs contacting you directly looks like.
Coming soon →Evidence checklist, timing, and the buyer protection clock.
Coming soon →Who Cainiao actually is and what to expect from each service level.
Coming soon →Handoff mechanics plus the current de minimis and duty position.
Coming soon →Thresholds, who collects, and what triggers a bill.
Coming soon →A workflow for handling fifty parcels and fifty customers asking where they are.
Coming soon →Skip the reading and check where it actually is. One box, every carrier, no signup.
Track Your Parcel →